Services Director

Job Introduction

We are currently recruiting for two Services Directors to join our Senior Leadership Team. These roles are 35 hours per week, to be worked Monday to Friday. Salary for the Services Director role is £80,325.00 per annum, including benefits such as 6 weeks annual leave, car allowance and contributory pension scheme. 

The Services Director is a member of the Association’s Senior Leadership Team (SLT). Led by the Chief Executive Officer (CEO), SLT are responsible for advising on strategy, policy and ensuring implementation of decisions made by the Management Boards and Committees.   Each Director leads on a portfolio of services and is responsible for the accountability and management of colleagues and the security, custody and control of all other resources, including equipment, assets and cash within their sphere of activity

The Services Director will work collaboratively with colleagues across the Senior Leadership Team, the Management Boards and the wider organisation to deliver the Group Business Plan. This will include ensuring compliance with relevant legislation and regulatory standards, delivering high-quality support and homes, and responding to the needs and aspirations of tenants, people accessing our services and other stakeholders.

The Management Boards delegate day-to-day management, administration and control of the affairs of the Association to the CEO and, through the CEO, to other members of the SLT. Decisions taken under delegated duties are in accordance with policies approved by the Association.

What you will need:

• At least three years’ experience of managing a range of operational housing and support services at a senior level in the supported housing sector.
• A deep understanding of the challenges faced by the people accessing our services.
• Demonstrates a strong commitment to inclusive service delivery, ensuring that the voices of people accessing services are actively heard, valued, and used to shape strategic decisions. 
• A good knowledge and understanding of homelessness and particularly the challenges faced by those living in West and North Yorkshire.
• A strong understanding of housing management and its practical application within the supported housing sector, including the delivery of person-centred, trauma informed services, tenancy sustainment, and compliance with relevant legislation and standards.
• Experience of close partnership working with Local Authorities. 
• Experience of leading and coaching team members, within the supported housing and homelessness sector, including embedding a culture of continuous development and colleague wellbeing. 
• Skilled in positively managing change and in influencing a range of people (including colleagues, Board members, commissioners/funders and the wider Association). 
• Experience of identifying and securing funding for new business opportunities, including completing funding applications and tenders.

For further information on the role’s responsibilities and full person specification, please see Job Description.

Please note this role requires a full UK driving licence and access to a vehicle which can be insured for business use. 

Horton Housing is committed to safe and fair recruitment, safeguarding, and protecting the people that we support. Positions here at Horton require a fully completed application form with any gaps explored back to the age of 18, as well as a right to work check, two references and a DBS check to identify and reject applicants who are unsuitable to work with children or vulnerable adults.

Please be aware that Horton Housing Association is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.