Housing Support Worker

Job Introduction

Do you have a passion for working & helping to make a valuable difference in the lives of people with multiple needs, some who may have mental health challenges, offending behaviour or drug and/or alcohol problems? Then this role is for you.

Horton Housing are currently recruiting for a Housing Support Worker to join their team on a full time permanent contract. The annual salary is £27,588 and working hours are Tuesday to Friday 8am to 5pm (35 hours per week). You will be entitled to 6 weeks annual leave plus bank holidays, a well as full access to our Employee Assistance Programme. As this role will covers sites across Bradford and Keighley, you will be expected to have access to your own transport at all times.

As a Housing Support Worker, you will adopt a trauma-informed approach, ensuring that your support is responsive to the impact of past experiences on individuals’ well-being. You will help people develop essential life skills, including maintaining tenancy agreements and achieving positive outcomes. You will deliver tenancy ready training and provide support to help individuals transition into permanent housing. Additionally, you will assist with both the practical and emotional aspects of sustaining their accommodation, working closely with other support services as required. Your responsibilities will include addressing immediate needs such as accessing welfare benefits, securing food and clothing, and ensuring access to healthcare. Support will be tailored to each individual’s needs, guided by assessments and personalised support plans.

ESSENTIAL SKILLS & EXPERIENCE REQUIRED:

• Experience of working with people with multiple needs, people who may have mental health challenges, offending behaviour, drug and/or alcohol problems.
• Skills in planning, organising and prioritising work to maintain accurate and timely reports.
• Excellent communication skills, including active listening.
• You are approachable, adaptable and have the ability to remain calm and work effectively under pressure.
• A full UK driving licence and use of a car for work purposes 

DESIRABLE

• Experience of housing management including health and safety, repairs and maintenance, property checks, tenancy agreements, etc.
• An understanding of trauma informed practice 

In addition to the above, it is expected that you will:

• Maintain professional boundaries  
• Have a commitment to Equality, Diversity and Inclusion
• Are willing to undertake any further training required 
• Are able to work flexibly to meet the needs of the service/department 

For further information on the role’s responsibilities and full person specification, please see the Job Description.

Please note this role requires a full UK driving licence and access to a vehicle which can be insured for business use. 

Horton Housing is committed to safe and fair recruitment, safeguarding, and protecting the people that we support. Positions here at Horton require a fully completed application form with any gaps explored back to the age of 18, as well as a right to work check, two references and a DBS check to identify and reject applicants who are unsuitable to work with children or vulnerable adults.

Please be aware that Horton Housing Association is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Closing date for applications: 12th November 2026